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We do not have a physical shop at school, all purchases are online only.
Delivery (£3.99): We aim to despatch all orders within 1 working day, although this cannot be guaranteed during busy periods. When your order is completed you will receive a confirmation email from us and your order will then be sent via DPD next day delivery. Please note: DPD will not deliver without a signature.
Returns: Please return the item enclosing a copy of the delivery note provided with your order. Returning items is at your own cost. Please return the parcel and ensure you get a Certificate of Posting/Proof of Delivery, and send it to the address below:
Direct Clothing Co, Dixon House, Old Heath Road, Wolverhampton, West Midlands, WV1 2BF
We will refund on items in original condition with tags/labels attached. We aim to refund within 3 working days of your return being received.
Free returns: We do have a drop box outside our admin office at 17 Rise Road, Sunningdale SL5 0BH if you would sooner drop off there during office hours only, Monday to Friday between 9am and 5pm. However, the box is not secure and is left at your risk. We do however check the box at varying times throughout the day. Please enclose a copy of your delivery note inside the parcel, not on the outside.
PLEASE DO NOT RETURN YOUR ITEMS TO THE SCHOOL
Exchanges: Please note we cannot offer exchanges. Please return your items to us at the address above for a refund, and place a new order.
Sizing: If you are unsure of the size to order, we would recommend purchasing different sizes for choice to minimise issues of sizing. You can then return the unwanted item to us. If you would like some help to choose sizes, please look at the following page - https://www.davidluke.com/for-parents/how-to-measure-your-child-school-uniform
If you have questions about purchasing school uniform, or your order, please contact CustomerService@directclothing.co.uk.
Browse and order the full range of uniform now and we will ship it to a UK address of your choice.
We aim to ship all orders within one business day of receipt. All deliveries are put on a next day service with DPD.
Our experienced, fully trained staff are ready to help with any questions you may have. Choose your preferred contact method.