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We aim to despatch all orders within 1 working day, although this cannot be guaranteed during busy periods. When your order is completed you will receive a confirmation email from us and our order will then be sent via DPD next day delivery. Please note: DPD will not deliver without a signature.
If your purchase is for a boarder, please use the Pupil as the name and the School address as the shipping address – Moor Park School, Richard’s Castle, Ludlow, Shropshire, SY8 4DZ and advise the Matron to collect the order for your child. This applies to Term-Time only.
Returns: Please return the item using the delivery note included with your order and indicate the reason for return. Please return the parcel and ensure you get a Certificate of Posting/Proof of Delivery, and send it to this address:
Direct Clothing Co, Dixon House, Old Heath Road, Wolverhampton, West Midlands, WV1 2BF
We will refund on items in original condition with tags/labels attached. We aim to refund within 3 working days of your return being received.
Exchanges: Please note we cannot offer exchanges. Please return your items to us at the address above for a refund, and place a new order.
Sizing: If you are unsure of the size to order, we would recommend purchasing different sizes for choice to minimise issues of sizing. You can then return the unwanted item to us.
If you have questions about purchasing school uniform or your order, please contact CustomerService@directclothing.co.uk.
Browse and order the full range of uniform now and we will ship it to a UK address of your choice.
We aim to ship all orders within one business day of receipt. All deliveries are put on a next day service with DPD.
Our experienced, fully trained staff are ready to help with any questions you may have. Chose your preferred contact method.