Returns Policy  

If you are not entirely satisfied with your purchase, we’re here to help. 
We allow 28 days to return the item from the date you received it. To be eligible for a return, your item must be in the same condition that you received it in. Your item will require proof of purchase if the purchase was made online. 
If a refund is required we will initiate a refund to your credit card (or original method of payment). The credit should be received within 3-5 days. 
If an item is faulty we will accept a return within 6 months from the date of purchase. 

If you do need to return an item to us, please return it to the school shop for an exchange or refund where possible.

For school specific information please check the school page on this site before returning any product.

If you have any questions about how to return please contact us on: 
01344 872299 or sales@directclothing.co.uk
 
This Returns Policy does not affect your Statutory Rights.

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