Your school will be listed under our ‘schools’ tab on the top line of the website

Please check your school’s webpage, which will show you all the information you need

Yes, once you have placed your order you will need to register

You will receive a confirmation email (do check your junk/spam folder)

Login to your account to see your details

We endeavour to process orders within 2 working days 

On most occasions you will be able to pre-order and will be despatched automatically once it comes into our warehouse. If you have other items on your order these will be sent out to you first. You will only be charged one delivery charge

Just a Few Simple Steps:

1. CHEST: With child's arms down, slip tape measure under arms and across chest and shoulder blades, holding tape firm and level.

2. WAIST: Measure around natural waistline.

3. HIPS: Measure around the fullest part of the hips.

4. INSEAM: Measure along the inseam from the crotch to bottom of the leg.

We have multiple different school stock kept at different locations, so unfortunately we are unable to accept orders for multiple schools in one order. You will need to place separate order for each school.

Please email us at customerservice@directclothing.co.uk and we can contact our suppliers to see if the item is available in a larger/smaller size.
Please note special sizes are non-refundable, therefore we do recommend you do try the next size up/down

Unfortunately we are unable to offer exchanges for our online shops, we ask you return the item for a full refund and place a new order for the correct size.

Please refer to your school’s webpage for all the details about returns and refunds

Please note that you must return within 30 days of receipt in their original condition with all labels attached

Please email customerservice@directclothing.co.uk quoting your order number and your name, upon receipt we will contact you to rectify the issue

Once the goods are received back in the warehouse it can take up to 10 working days to appear back into your account. 

Yes you can, please email customerservice@directclothing.co.uk who will be happy to issue you a copy of your delivery note.

• Bespoke goods
• Items that have been personalised
• Special orders of un-stocked item

We do offer shipping for some of our schools, but not all. Please check your school’s webpage, which will show you all the information you need

If you receive the following shipping error:
This order can't be shipped to the address you entered. Review your address to ensure that all fields have been entered correctly and try again.
The school shop you are ordering from may not offer shipping, please check the school page for more information. If you are still having issues, please email customerservice@directclothing.co.uk

Yes, Slick stich is our parent company, who owns our warehouse,where most of our online orders are shipped from.