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We do not have a physical shop at school, all purchases are online only.
Collect from School (Free, Term Time only):
You can choose to have your order delivered to a UK address or directly to the school for collection (free of charge). We deliver to school once a week for collection from School Reception on a Wednesday. Orders placed before 9am on Mondays will be ready for collection from School Reception on the Wednesday of the same week. Items ordered for collection when the school is closed will be delivered to School for collection on the Wednesday following the return to School. Please note you will need to select "Ship" at check out and NOT pick up, where you will then be given to collect from school or ship via DPD
We aim to despatch all orders within 2 working days. When your order is completed you will receive a confirmation email from us and our order will then be sent via DPD next day delivery. Please note: DPD will not deliver without a signature. Please look out for the email from DPD which you will receive providing you with delivery options.
Please enclose your delivery note and return, in original condition, to the address below for a full refund. Returning items is at your own cost.If you need to return all or part of your order you have 30 days from the date you received your order. Please also ensure you get a Certificate of Posting/Proof of Delivery, and send it to this address:
Returns (Brakenhale), Direct Clothing Co UK Ltd, 17 Rise Road, Sunningdale SL5 0BH
We aim to refund within 3 days of receipt. We recommend you get a Certificate of Posting for any return. Please note we do not offer free returns, we do however have a drop box outside our admin office at 17 Rise Road, Sunningdale SL5 0BH if you would sooner drop off there during office hours only, Monday to Friday between 9am and 5pm. However, the box is not secure and is left at your risk. We do however check the box at varying times throughout the day. Please enclosed your items and returns form in a sealed bag. This is an admin office only, we do not hold any stock here, please DO NOT enter the office.
We do not offer exchanges. Please return the item to us for a full refund and place a new order for the correct size.
If you are unsure of the size to order, we would recommend purchasing different sizes for choice to minimise issues of sizing. You can then return the unwanted item to us.
If you have any queries about your order please contact us at firstname.lastname@example.org
Browse and order the full range of uniform now and we will ship it to a UK address of your choice.
We aim to ship all orders within two business days of receipt. All orders are booked on a next day tracked service with DPD.
Our experienced, fully trained staff are ready to help with any questions you may have. Choose your preferred contact method.