Delivery (£3.99): We aim to despatch all orders within 2-3 working days, although this cannot be guaranteed during busy periods. When your order is completed you will receive a confirmation email from us and our order will then be sent via DPD next day delivery. Please note: DPD will not deliver without a signature.
Pick-up (Free): Orders can be collected from our Sunningdale office during opening hours (9am-4pm Mon-Fri)
Direct Clothing
17 Rise Road
Sunningdale
SL5 0BH
Returns: Please return the item using the delivery note included with your order and indicate the reason for return. Returning items is at your own cost. We will refund on items in original condition with tags/labels attached. We aim to refund within 10 working days of your return being received. Please return the parcel and ensure you get a Certificate of Posting/Proof of Delivery, and send it to the following address:
Direct Clothing Co (Returns), 17 Rise Road, Sunningdale, SL5 0BH
We also have a drop box outside our admin office at 17 Rise Road, Sunningdale SL5 0BH if you would sooner drop off there during office hours only, Monday to Friday between 9am and 5pm. The box is not secure and is left at your risk, we do however check the box at varying times throughout the day. Please enclosed your items and returns form in a sealed bag.
Exchanges: Please note we cannot offer exchanges. Please return your items for a refund, and place a new order.
