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Fernhill Lane, New Milton BH25 5SU
Please read the information below before placing any orders.
The school shop is now closed and we are now offering an online only service.
Delivery (£3.99):
We aim to despatch all orders within 1 working day, although this cannot be guaranteed during busy periods. When your order is completed you will receive a confirmation email from us and our order will then be sent via DPD next day delivery. Please note: DPD will not deliver without a signature, please look out for an email from DPD with delivery details/options.
Returns:
Please return the item using the delivery note included with your order and indicate the reason for return. Please email customerservice@directclothing.co.uk to obtain your free returns label. Please also ensure you get a Certificate of Posting/Proof of Delivery.
We will refund on items in original condition with tags/labels attached. We aim to refund within 10 working days of your return being received.
Exchanges:
Please note we cannot offer exchanges. Please return your items for a refund, and place a new order.
Sizing:
If you are unsure of the size to order, we would recommend purchasing different sizes for choice to minimise issues of sizing. You can then return the unwanted item to us.
If you have questions about purchasing school uniform or your order, please contact CustomerService@directclothing.co.uk.
Browse and order the full range of uniform now and we will ship it to a UK address of your choice.
Once your order has been fulfilled, we aim to ship within one business day.
Our experienced, fully trained staff are ready to help with any questions you may have. Choose your preferred contact method.
